Technical Support


1. The manufacture should bear responsibility concerning the intellectual property rights for the design,manufacturing and running of the goods under this contract,the buyer don’t need to bear any responsibility.

2. The equipment warranty period is 12 months. Equipment failure happens, after-sales service personnel shall give solutions within 48 hours, after receiving the buyer's notification . If need to get to the scene , the after-sales service personnel should be arrived at the scene within 72 hours after passing visa. And must be continuous to repair, until fault be excluded、Furnace running back to normal.

3. In the warranty period, Any loss and damage caused due to the equipment quality , the seller responsible for replacement or repair free of charge.

4. The quality problem, Which caused by the buyer (negligence or improper operation failure). The buyer can contact the seller (manufacturer), the manufacturer provide paid technique service.


Contact Ruideer
Hotline:0086-731-22506318

Fax:0086-731-22506328

Email:shirley.xiao@zzrde.com

Location:B,2nd Bldg, A Zone, Xinma.Jingu Industrial Area.GaoKe,Tianyi Road, Tianyuan, Zhuzhou, Hunan Province, China

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